What is the Ideal Placement of Testimonials on a Website?

3 min to read

Testimonials can be posted on key areas of your website, like the homepage, product/service pages, landing pages, and your “About Us” section. However, their best placement will greatly depend on your particular goals and how your website is structured.

Such areas attract visitors actively seeking guidance and information. The placement of the testimonials can influence how customers feel about your trustworthiness and reliability, attracting higher levels of interaction with your website.

These are the places where you should consider placing your reviews:

Homepage: Highlight impactful testimonials to make a strong first impression.

Product/service pages: Showcase reviews that testify to the value associated with your products.

Landing pages: Feature testimonials that guide the users toward achieving the page goal (e.g., signing up for a newsletter).

About us page: Include testimonials that reflect the company’s missions and put the customer’s interests first.

Pro Tip:
Conduct A/B testing for varied testimonial section placements and determine which yields the best results for your target market.
Keep mobile optimization in mind! Ensure that your testimonials are easy to read and visually appealing on any technology.
Key Takeaways:
  • Be strategic when placing the testimonials
  • Prioritize the homepage, product pages, and "About us" sections.
  • Quotes for products, case studies for services
  • Ensure the format appropriately aligns with the context.
  • Optimize for mobile
  • Readability is paramount on any device.
Hocoos small logo Answers Customer Testimonials

How do I choose the right type of testimonial for a specific location?

Different locations and goals require different testimonial types as the visitor’s mindset may vary at that specific stage in their journey. Each format will have a respective outcome, for instance:

  • Meaningful and concise quotes can impact greatly.
Pro Tip: 
Try using testimonials in different formats (e.g. video, audio, or text) to determine which connects best with the audience.

Are there any places I should avoid putting testimonials?

Consider the following aspects when placing the customer’s testimonials on your webpage:

  • Isolated page for testimonials: A better approach might be to have testimonials embedded throughout your site rather than having them all locked in a single page as it might enhance authenticity and enhance visibility.

  • Burying testimonials: Carefully consider where to position testimonials to maximize their impact and avoid being hidden in the footer.

Context is crucial. Testimonials are best presented when they connect with the audience’s requirements and the other elements present on the page.

Pro Tip: 
Sprinkle short testimonials throughout your site, especially accompanying specific links or important attributes. Then, develop a separate page for any other case studies that you consider the best.

How can I make sure testimonials look good on both desktop and mobile?

To achieve a good user experience, give your website a responsive layout that works well on all device types. Here are crucial elements to consider:

  • Choose a font size that is legible on compact displays.

  • Ensure rapid load times by optimizing images for easy viewing on mobile devices.

The number of individuals accessing the Internet via their mobile devices is increasing. Mobile audiences tend to respond better to faster page loads and easy-to-navigate layouts, so optimizing these aspects helps improve users’ overall viewing experience.

Pro Tip: 
Opt for a theme or website builder that is mobile-friendly. Hocoos AI is a website builder that optimizes the presentation of testimonials seamlessly on different devices, reducing the need for manual configuration.

Conclusion 

Strategically positioning testimonials and optimizing their readability across platforms can influence the website’s perceived credibility and, in turn, increase the ability of customer reviews to drive conversions. It is important to consider the type of testimonial for the particular context and focus on user-friendliness to enhance the effectiveness of this strategy and earn the trust of your audience.

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