Komibi Inc.
PRIVACY NOTICE
Last Revised:
Jan/13th/2025
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INTRODUCTION
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This Privacy Notice details how Kombi Inc. ("Us", "We" or "Company")
processes personal
information related to its customers (each, "Customer" or
"You") and/or any individual who is
authorized to use the Company's website and services ("Website" and "Services",respectively).
The details of the
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Company are as follows:
Kombi Inc.
9 Greening crescent, Etobicoke, Ontario, M9A 1N9, Canada.
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We revise this notice from time to time, in our sole discretion, and the most current version
will always be posted on our Website (as reflected in the "Last
Revised" heading). We encourage
you to visit this page regularly for any changes.
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What personal information we collect
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The term "Personal Information" means individually
identifiable information, namely information
that identifies an individual or can with reasonable effort identify an individual.We collect
personal information related to you ("Personal Information")
when you are signing-up or
registering to our Services.
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This includes the following types of Personal Information:
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Registration Details: When registering to our Services, we collect certain information
that can be used to identify you including your full name and email address.
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Voluntary Information: We also collect information which you provide us voluntarily. For
example, when you communicate with us via our 'contact us' webpage or when you respond
to communications from us, ask for our support, communicate with us via email or share
additional information about yourself through your use of the Services.
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Device Information: We collect specific types of connection details and information with
regard to your device, software, or hardware that may identify you. Such information
includes your browser type, device identifiers, and IP address.
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Google Analytics: We use Google Analytics. Google Analytics uses Personal Information
related to you collected through the Website for purposes other than for providing us
services. Please read carefully Google Analytics’
Privacy Policy. You can opt-out from
Google Analytics.
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Payment information
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We don’t collect or process payment information ourselves. We use third-party e-commerce
providers and payment processing services called Stripe, PayPal, and PayPro Global ("Processing
Services"). The Processing Services have committed that they will comply with the
necessary
security provisions and all of them possess PCI DSS certifications (highest industry standard
for payment processing). If you want to learn more, we recommend going over the Processing
Services’ privacy policies.
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How we use personal information
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We use Personal Information in the manners described in this Privacy Notice and for the main
purpose of providing you with our Services.
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In addition to the purposes listed here in, the information we collect, which includes Personal
Information, is used for the following purposes:
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To provide and improve the Website and Services
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To investigate and resolve disputes in connection with your use of the Website and
Services
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To detect and prevent fraudulent and illegal activity or any other type of activity that
may jeopardize or negatively affect the integrity of the Website and Services
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To investigate violations and enforce our policies, and as required by law, regulation
orother governmental authority
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To comply with a subpoena or similar legal process or respond to a government request
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With whom we share personal information and for what purpose
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We do not rent or sell Personal Information. However, we share Personal Information with the
following recipients:
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Our third party vendors engaged in providing services in connection with the Services
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Our subsidiaries and affiliated companies
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Auditors or advisers of our business processes
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We share Personal Information with our recipients for any of the following purposes:
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Storing or processing Personal Information on our behalf (e.g., cloud computing service
providers)
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Assisting us with our business operations (e.g., billing details and processing
transactions)
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Performing research, technical diagnostics, personalization and analytics that will
enable us to improve the Services.
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We will also disclose Personal Information, or any information you submitted via the Website or
Services, if we have a good faith belief that disclosure of such information is helpful or
reasonably necessary to:
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Comply with any applicable law, regulation, legal process or governmental request
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Enforce our policies (including our agreements), including investigations of potential
violations thereof
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Investigate, detect, prevent, or take action regarding illegal activities or other
wrongdoing, suspected fraud or security issues
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Establish or exercise our rights to defend against legal claims
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Prevent harm to the rights, property or safety of us, our affiliates, our Customers,
yourself or any third-party
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For the purpose of collaborating with law enforcement agencies
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In case we find it necessary in order to enforce intellectual property or other legal
rights
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International transfer
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Since we operate globally, it is necessary to transfer data, including Personal Information, to
other countries than the country in which the information was collected. In these instances, we
will transfer your data only based on a valid transfer mechanism, as provided for by applicable
laws.
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We currently store and process Personal Information in the EU and the U.S., including sites
operated and maintained by cloud-based hosting service providers in the U.S.
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For how long we retain personal information and how we protect it
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We retain Personal Information that we collect from you for as long as we are providing the
Services to you, and there after as required or permitted by applicable law.
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Retention periods will be determined taking into account the type of information that is
collected and the purpose for which it is collected, bearing in mind the requirements applicable
to the situation and the need to destroy outdated, unused information at the earliest reasonable
time.
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Under applicable regulations, we keep records containing Personal Information, account opening
documents, communications and anything else as required by applicable laws and regulations for
as long as needed.We can rectify, replenish, or remove incomplete or inaccurate information, at
any time and in our discretion.
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Note that we implement information security measures, including internal policies and
procedures, to secure Personal Information as well as minimize the risks of theft, damage,loss
of data, or unauthorized access.
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These measures provide sound industry standard security. However, although we make efforts to
protect your privacy, we cannot guarantee that our Website or Services will be immune from any
wrongdoings, malfunctions, unlawful access or other kinds of abuse and misuse.
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Your privacy rights
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Subject to exemptions provided by law, and with proper identification, you may have the right to
certain actions to Personal Information, for example:
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Right to verify Personal Information (i.e., to access, delete, change, or update
Personal Information that is relating to you. For example, if you believe that Personal
Information is incorrect, you may ask to have it corrected or deleted)
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Right to see what Personal Information about you we have
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Right to request that we erase Personal Information about you (subject to any other
legal obligation that requires us to keep that information)
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Right to restrict us from processing Personal Information pertaining to you (for
example, you can request that we will stop using or sharing Personal Information about
you with third-parties)
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Right to export Personal Information in a portable format
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If you wish to exercise your rights, contact us at [email protected]. When handling your
request, we will ask for additional information to confirm your identity (which includes
Personal Information).
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Please note that if you choose not to allow us to process Personal Information, we may be
prevented from providing our Services.
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Please note that these rights are not absolute and are subject to regulatory requirements.If you
wish to raise a complaint on how we have handled Personal Information, please contact us
directly at [email protected].
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These measures provide sound industry standard security. However, although we make efforts to
protect your privacy, we cannot guarantee that our Website or Services will be immune from any
wrongdoings, malfunctions, unlawful access or other kinds of abuse and misuse.
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Some web browsers offer a "Do Not Track" ("DNT") signal. A
DNT signal is an HTTP header field
indicating your preference for tracking your activities on our Services or through cross-site
user tracking. Our Website and Services do not respond to DNT signals.
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Cookies
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We use cookies and other technologies or methods of web and mobile analysis to gather,store, and
track certain information related with your access to and activity through the Services.
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A "Cookie" is a small piece of information that a website
assign to your device while you are
viewing a website. Cookies are very helpful and may be used for various different purposes.
These purposes include, among other things, allowing you to navigate between pages efficiently,
enabling automatic activation of certain features, remembering your preferences and making the
interaction between you and the Website or Services quicker, easier, and smoother.
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We use both Session Cookies and Persistent Cookies:
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Right to verify Personal Information (i.e., to access, delete, change, or update
Personal Information that is relating to you. For example, if you believe that Personal
Information is incorrect, you may ask to have it corrected or deleted)
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Persistent Cookies are saved on your device for a fixed period and are not deleted
whenthe browser is closed. Such cookies are used where we need to identify who you are
forrepeated visits (for instance, to allow us to store your preferences for the next
visit to ourpage).
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You can remove the cookies by following the instructions of your device preferences. However, if
you choose to disable cookies, some features of the Services may not operate properly and your
online experience may be limited.
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COPYRIGHT, AUTHORS’ RIGHTS, DMCA & WEBSITE CONTENT
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Website builders may be required to remove illegal content or content that violates their terms
of service when notified of its existence. In case of any questions about the content of the
website, please contact dedicated Data Protection Officer at
[email protected].
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Data protection & compliance contact
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For any data protection and compliance inquiries, you can contact our Data Protection Officer at
[email protected]
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Attn:
Data Protection Officer
9 Greening crescent, Etobicoke, Ontario, M9A 1N9, Canada.
