What is a Call to Action (CTA) in Marketing?

5 min to read

A call-to-action, also known as CTA, refers to marketing prompts designed to elicit immediate responses or specific actions from website visitors.
A CTA can be anything that provokes a reaction from the users, whether it is clicking a button or making an actual purchase.

CTAs invite potential customers to take action toward a desired outcome, encouraging them to interact with the website and become active participants. CTAs play a significant role in driving conversions and reaching the goals set for marketing.

Favorable business opportunities are maximized by delivering impactful CTAs, while weak ones make a potential customer uncertain of where to click.
Provide customers with indications of what steps to take so there are no missed opportunities.

Key Takeaways:
  • Use action verbs and emphasize benefits when crafting clear CTAs
  • Experiment with buttons, text, or embedded images as options to explore formats of presentation
  • Maximize impact by prioritizing visibility, personalizing experiences, and evaluating performance constantly
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Why is a call to action important?

CTAs are tools that direct prospective customers toward reaching the desired result (e.g. subscribing to a newsletter or purchasing an item), turning passive viewers into engaged participants. 

Clear CTAs have an impact on engagement rates and conversions. It helps meet your marketing goals more easily while without an effective CTA in place, visitors might become confused. It’s important to lead them to their next step and avoid missed opportunities on your website.

When is It best to use a call to action?

CTAs should be implemented on your website when you want your audience to take specific actions, such as:

  • Website landing pages.

  • Email campaigns.

  • Social media posts.

  • Advertisements as examples of areas for optimization.
Pro Tip:
​​Creativity matters: Test and try ways to capture attention by using a variety of formats (e.g. interactive CTAs or animated buttons).

What does call to action content look like?

The content of a call-to-action aims to capture the audience’s attention and prompt them to take particular actions. CTAs come in different formats, but, in general, most of them follow one or more of these formats:

  • Buttons: Clickable components with text that clearly describes an action are known as buttons. They’re often visually distinguishable by using colors to contrast on a web page and stand out. Among examples of employment, you can find: “Shop Now”, “Sign Up”, and “Download”.

  • Hyperlinked Text: This refers to text within a sentence or paragraph that links directly to another webpage or external resource. It usually provides instructions as to what action should be taken – for instance “Learn More,” “Get Started,” and/or “Explore Our Products”.

  • Images or Graphics: It is also common to embed a call to action within an image or graphic. This could be by placing a button over an image or incorporating text in the graphic to encourage users to click.

  • Plain Text: Sometimes a call-to-action takes the form of direct and simple text alone, without visual elements. An example would consist of a phrase that ends with “Contact us now to receive a free consultation” or similar statements.

Effective CTAs share several characteristics, including:

  • Concise and Clear: CTAs should be simple and provide all the necessary details to your audience. They should lead to desired actions with minimal words and effort from your audience.

  • Action-Oriented: For CTAs, choose a language that provokes actions. Some examples of strong verbs are: “Get,” “Start,” and “Join”.

  • Benefit-Driven: The value or benefit the user will receive by interacting with your website should be highlighted on your CTA. Emphasize elements like: “Subscribe to our mailing list for exclusive discounts”.

  • Visually Appealing: Ideally, call-to-action buttons should be in contrast with the surrounding elements to stand out. It can be done by using colors with contrasting hues or even with larger font sizes or different styles. The idea is to make it easy for visitors to visualize and feel compelled to click on them.

How do you create a strong CTA?

An effective call to action (CTA) requires:

  • Use of action verbs.

  • Highlight the reasons why the audience should follow the command.

  • The creation of a sense of urgency.

  • Do not complicate the copy; make it short and sweet.

CTA Goals (in short):

  • Be as straightforward and user-friendly as possible.

  • Use strategies to convey your message.

  • Help the audience understand which actions need to be taken, along with their potential benefits.
Pro Tip:
Don’t Forget Mobile Optimization: As much traffic comes through mobile phones these days, make sure your call-to-action buttons can easily be seen and clicked upon by mobile phones.

What are some common CTA mistakes to avoid?

Make the user experience effortless by avoiding:

  • Generic phrases like “Click Here”: be innovative when reaching your audience.

  • Overused phrases: effective sentences should be creative.

  • No hide-and-seek: allow visitors to see exactly where the action button/hyperlink is.

  • Many CTAs: use a reasonable amount of CTAs on your website to not overwhelm your users.

How can I A/B test different CTAs?

Here is how you can test your CTAs:

  1. Create two or more variants of a CTA.
  2. Make the versions go live using the A/B testing structure so the audience can interact with them.
  3. Once the determined testing time runs up, collect the results.
  4. Make comparisons to assess which of each performance is more successful.

The goal is to maximize CTA results, so be cognizant of what needs to be adjusted or fixed by testing different variations.

Avoid making random choices; integrating adequate CTAs into your marketing measures can increase engagement and conversion rates.

Diversify your testing types to find out what best fits your website needs regarding audience and goals.

Pro Tip:
The A/B testing process can be simplified by using online tools like Google Optimize or Optimizely.

Conclusion

Mastering the art of crafting compelling CTAs can be transformative in digital marketing. Study, understand the strategy, and apply various testing formats effectively while keeping in mind the pro tips outlined above.

A captivating call-to-action (CTA) serves more than simply as a button or link; rather it connects your target audience directly to desired actions which result in engagement, conversions, and ultimately business expansion. So experiment, test, and optimize CTAs until their full potential has been unlocked, propelling campaigns toward success!

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