What Makes a Good Web Hosting Provider?

5 min to read

Web hosting providers should have features for performance and security when you’re looking for one.

You should think about:

Security

Loading speeds

Uptime

Customer support

Uptime refers to a server’s online status, and you should look for providers with at least 99% uptime. Loading speeds should be within less than a second, and security should cover the basics at the very least (look for providers that have threat reports, too).

You must choose a provider that has easy access to a customer support team member if needed, and they should also be knowledgeable in IT and other technical topics.

Pro Tips:
Recommendations: SiteGround, A2 Hosting, and Hostinger are some web hosting providers that you can look further into.
Features: Web hosting providers should have SSD storage for loading times, intuitive backend interfaces, and security plug-ins.
Paid Hosting: Free hosting can be tempting for beginners and to save money, and you'll find plenty of options – but they're often unreliable.
Key Takeaways:
  • Performance
  • Look for web hosting providers with track records of uptime and speed.
  • Scale
  • Choose a hosting plan that won't slow you down as you get more traffic and publish more content.
  • Security
  • Look for security features like regular backups, SSL certificates, and threat detection.
Hocoos small logo Answers Hosting

What is included in a web hosting service?

Web hosting packages will differ depending on your chosen service, but they often have similar basic features. For example, when using a web hosting service, a server connected to the internet hosts your files. When you visit a website, these files are what will ultimately load. 

Sites without web hosting have files on a personal computer, which has to run 24/7 for websites to always be online. Besides what we’ve already discussed, features to look out for are:

  • Bandwidth: Web hosting services should have the bandwidth to load your website and keep your site online, even if they have other sites on the same server. 

  • Domain name registration: Company websites and blogs often have a customized domain, and web hosting services should let you register a domain name. If you already have one, check to see if you can transfer it to your new service. 

  • Website-builder tools: Some web hosting services have website builders, and you should look to see if yours either has one or is partnered with one. 

  • Server space: Look for hosting services with private and shared servers, and choose the one that will meet your needs. Private servers are more expensive, but you should also have faster loading speeds. 

  • Email accounts: If you’re running a company, look for a web hosting service that also has email account domain integration. 

What’s uptime and why is it important?

Uptime is how often your website is online and visitors can click on your pages. You need high uptime (ideally as close to 100% as possible), and your web hosting service is largely responsible for this; make sure you choose wisely.

Some of the reasons why you need high uptime include: 

  • Traffic, customers, and revenue 

  • Website reputation 

  • Ranking in search engines (largely due to user experience) 
Pro Tips:
Guarantees: Look for hosting providers with guarantees of uptime and compensation if downtime is longer than expected. 

Monitoring: Track uptime via third-party tools like Semrush’s Site Uptime Checker.  

Does a web host offer site backups?

When looking for a web host, you should check whether they offer regular site backups. This should be the case, but it’s not necessarily universal. 

You should implement site backups to protect against deletion and hacking. You can then quickly restore your site if the worst happens; ignoring backups could result in months of damage, on the other hand.

Pro Tips:
• Automatic vs. manual: Some providers only offer manual backups, so try and find one that has automatic ones.

• Offsite Storage: Look for offsite storage locations, such as cloud-based storage.

Will your host’s services be able to keep up with your growth?

This depends on the host you choose, but you should pick one that scales with you. Resources like storage space and bandwidth are things to consider as your site grows, and the service you pick should at least be changeable for an upgraded service if needed. 

Some hosting providers have different pricing tiers, and you should contact their sales team for information on these packages. Make sure that you understand exactly what you need in advance and express any concerns you may have. 

Can I get free web hosting?

You can find free web hosting services, but they often lack key features that paid versions do – so you should look at a paid version instead. If you choose a free hosting service, you normally have to contend with:

  • Forced ads 

  • Lower bandwidth 

  • Slower page loading times 

  • Limited customer support 

You should also consider whether these tools can provide the necessary security features and other things like website builders, email accounts, and domain hosting. 

Pro Tips:
• Invest in Paid Hosting: Basic paid shared hosting starts at $0.99 per month.

• Consider Downtime Costs: You need to think about how downtime will impact your website traffic, revenue, etc, and pick a provider with good uptime.

Conclusion

Web hosting providers differ in quality and the services they offer, and your choice will largely depend on your goals. You need to think about free or shared hosting, uptime, and backups. Some features are more nice-to-have than essentials; not every website will need email domain hosting, for example, but all of them will need security. 

Define the goals you have for your website and figure out if you need website builders and other integrated features. Consider scalability, too, as you’ll have different requirements with increased traffic. If you’re only picking a website for a hobby, you might be fine with shared hosting.

READY TO KICK-START YOUR SMALL BUSINESS JOURNEY?

Important Consideration: The information provided by our expert team is designed to give you a general understanding of the website creation process and the features available to you. It's important to note that this information is not a substitute for professional advice tailored to your specific needs and goals.
Read our editorial standards for Answers content.
Our goal is to empower you to create an amazing website. If you have questions or need guidance during the building process, don’t hesitate to Contact us. We're happy to provide assistance and point you in the right direction.