What is a Resources Page?

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A resources page is a separate part of a website that gathers important documents and links to assist users in achieving their objectives or learning about what else the website has to offer.

Consolidating access to critical content and a dedicated platform for problem identification and management might impact user navigation effectiveness.

Consejo profesional:
For more tailored help, think about organizing your resources by the stages of the user journey (e.g., novice, intermediate, expert).
Puntos clave:
  • Resources pages collect content to support users' endeavors, including knowledge acquisition and objective achievement
  • A proper balance of resources must include both internal and external links for a more comprehensive selection
  • To improve user experience, resources pages should be well-structured and easy to navigate
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What kind of content is typically found on a resources page?

Examples of resources include:

  • Downloadable ebooks containing detailed information; 

  • Checklist templates that can be printed and filled out;

  • Software tool recommendations; 

  • How-to videos that explain the steps your visitor needs to take for self-assistance. 
Consejo profesional: 
If you have a considerable amount of content and want users to quickly locate specific items, include a search bar on your resources page.

Where is a resources page typically located on a website?

The resources page can be positioned in the main navigation bar, typically near the header o footer. It can be found under the name “Resources” or something similar. This section gives users access to the resources provided on the website.

Consejo profesional: 
Think about embedding a hyperlink to a pertinent resource in other page sections to increase traffic and visibility to it.

Are resource pages common across all types of websites?

Pages with resources are becoming more common across a wide variety of websites. Diverse entities, encompassing businesses offering customer support and educational institutions providing learning materials, engage with these resource pages. This content type is often used for value provision, and many websites are integrating it for this reason.

Consejo profesional: 
Start building with a tailored list of your most valuable content and slowly add to it, even if your resources are limited in the beginning.

Should the resources on the page primarily be internal content, external links, or a mix of both?

A helpful resource page should present a variety of internal and external content that demonstrates your expertise and can provide additional information via links to other relevant sources. Offering external resources serves the purpose of facilitating user access to reliable and comprehensive information curated by you under your website’s needs, but it is important to not give away visitors and keep them engaged on your page.

Consejo profesional: 
While linking to other websites, always ensure they are credible and consider using ‘open in new tab’ so the user doesn’t leave your site.

Conclusión

A resource page organizes important information, combines internal and external references, and is commonly found on most websites. By offering well-defined content, resources pages strengthen the bond with the audience, facilitate further interactions, and increase user participation. While a well-structured resources page could potentially play a role in assisting users to reach their goals, it is important to note that its impact on user experience and website goal achievement may vary depending on various factors. Think about creating a resources page for your website to make it more user-friendly and achieve your expectations.

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