What is Content Governance?

11 Minuten Lesezeit

Content governance refers to the policies, workflows, and structures that allow an entity to efficiently manage its content throughout its lifecycle.

Governance focuses on ensuring that content is managed throughout its lifecycle, demonstrating purpose, consistency, accuracy, relevance, and alignment with business goals.

It is a frequently utilized approach to address the expanding data quantity and support the organization’s goals.

Think of it as an operating system for content.

Profi-Tipp:
Begin with a small bite-sized piece of your content to execute governance on.
Die wichtigsten Punkte:
  • Content governance
  • Framework for efficient and uniform content.

  • Add governance by establishing policies, functions, and systems to improve content management
  • Content governance is more successful with continual attention and adaptability
Hocoos kleines Logo Antworten Website-Inhalte

What are the core elements or components of content governance?

When it comes to content governance, the following components are crucial:

  • Policies and standards: Your brand’s voice, legal considerations, and other relevant sections are all encapsulated in “rules of the road” for your content.

  • Roles and responsibilities: Without overlap or ambiguity, delegation and assignment can help ensure responsibility.

  • Workflows and processes: Systems that guarantee efficiency by defining the life cycle of a piece of content, from creation to publication and even post-publishing activities.

  • Technology and tools: These are the platforms and software that aid in the content creation, storage, and distribution.

  • Measurement and evaluation: Assessment of content outcomes is paramount for understanding the optimizations that can be made.
Profi-Tipp: 
To create clarity and avoid redundancy while assigning duties and responsibilities, leverage a RACI matrix (Responsible, Accountable, Consulted, Informed) to set up roles.

How do you implement a content governance framework?

Steps to establish a content governance system include: 

  1. Determine purpose: What are the goals you want to fulfill with better content management? 
  2. Perform content audit: Analyze and know the content available and its storage unit. 
  3. Create policies: Lay down or stipulate how content should be created and managed.
  4. Designate tasks: Ascertain who will attend to the various tasks within the process.
  5. Construct delivery plans: Determine how content flows within the organization.
  6. Identify appropriate solutions: Identify the best content technology that will assist in achieving the goals previously set.
  7. Educate your employees: Show that everyone knows the new guidelines.
  8. Evaluation and optimization: Continually improve and revise your governance system.

What are some best practices for successful content governance?

For effective content governance, here are some best practices:

  • Obtain backing from leadership so that the initiative is implemented properly.

  • Foster teamwork across multiple teams.

  • Engage employees from different departments for efficient cross-team collaboration.

  • Conduct consistent training on relevant subjects to support the currency of skills and knowledge.

  • Be ready to modify your approach when necessary.

What are some common challenges in content governance and how can they be overcome?

Establishing content governance may require effort. Consider these barriers:  

  • No support: Help employees understand why and how their roles change for the better.  

  • Siloed content: Foster collaboration using central systems and teamwork.  

  • Inactive accounts: Conduct periodic maintenance reviews of content to check if they need refreshing.  

  • Discrepancy: Provide training and develop uniform style manuals to eliminate discrepancies.  

  • Policing: Explain the policies with specific emphasis on why they matter.
Profi-Tipp: 
To overcome a lack of buy-in, use a content-related pain point that is salient to stakeholders and how governance can help.

What are some examples of content governance in action?

Imagine a business with eines Blogs, social media accounts, and a website. With proper content governance, a brand voice is the same across all forms of communication, information is not misleading, and content is posted regularly. In the case of a software company, it may mean having systematic procedures for maintaining technical documents whenever the software is updated.

How do different types of content (e.g., website copy, social media posts, technical documentation) factor into content governance?

Each content type has its own requirements. For instance, website copy may concentrate auf SEO and brand messaging while social media focuses on engaging the audience in a timely manner. Social media begs for innovative, attention-grabbing content. 

No wonder technical documentation needs to be precise and clear, as the audience hates ambiguity. A comprehensive governance framework addresses these differences by delineating adaptable policies in the documents without sacrificing standardization and quality across the board.

Profi-Tipp: 
Formulate modular content instructions that contain foundational principles relevant for all types of content, expanding for specific add-ons such as social media or technical documentation.

How can technology and tools support content governance efforts?

Technology has the potential to affect content governance and related workflows. Some examples are the following:

  • Content management systems (CMS): Facilitate content preparation through structured storage and access role configurations.

  • AI platforms (Ex. Hocoos AI): can create some of the base texts for content AI; Governance procedures make sure that all drafts are checked by a person against company rules afterwards.

  • Digital asset management (DAM): Consolidate control over the appropriate usage of digital assets like images and videos.

  • Workflow automation tools: Can affect the order of content review and approval.

  • Analytics platforms: Provide information about the performance of content which helps in deciding to keep, change, or permanently discontinue it.

These tools assist in the implementation of policies and process management.

Tiefer Einblick: 
When choosing technology, prefer systems with comprehensive audit trails and versioning capabilities that track changes and maintain responsibility.

Fazit

Content governance forms the foundation through which an organization can manage its content effectively. Established rules and procedures may contribute to content consistency and relevance to organizational goals. It ensures that content circulates to people, places, and times where the content is needed most.

Inhaltsverzeichnis

BEREIT, IHR KLEINUNTERNEHMEN ZU STARTEN?

Wichtiger Hinweis: Die Informationen unseres Expertenteams sollen Ihnen ein allgemeines Verständnis des Prozesses der Webseitenerstellung und der Ihnen zur Verfügung stehenden Funktionen vermitteln. Es ist wichtig zu beachten, dass diese Informationen keine professionelle Beratung ersetzen, die auf Ihre spezifischen Bedürfnisse und Ziele zugeschnitten ist.
Lesen Sie unsere redaktionelle Standards für Answers-Inhalte.
Unser Ziel ist es, Sie in die Lage zu versetzen, eine großartige Webseite zu erstellen. Wenn Sie Fragen haben oder Unterstützung während des Erstellungsprozesses benötigen, zögern Sie nicht, Kontaktieren Sie uns. Wir helfen Ihnen gerne weiter und weisen Sie in die richtige Richtung.