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What is Card Sorting in Website Navigation Design?

Published: 11 月 7, 2025

Updated: 11 月 7, 2025

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What is Card Sorting in Website Navigation Design?

Card sorting is a user experience (UX) research approach that organizes information based on how users group and categorize various content pieces.

Data from card sorting identifies common patterns users follow when forming content categories for menus or other structures.

By examining participants’ sorting choices, the method provides insight into underlying mental frameworks and indicates how navigation can be matched with the expectations of your target audience, which may benefit how content can be located and accessed.

专家提示:
Conducting card sorting during the early stages of site planning may provide reference points for organizing information before wireframing begins.
要点:
  • Card sorting designs intuitive website navigation by mirroring user thinking
  • Pick open sorting for discovery; closed for validation
  • Implement findings to boost content findability and user experience

What are the different types of card sorting?

The primary types of card sorting are open card sorting and closed card sorting. These methods differ in how participants interact with categories. Open card sorting allows participants to create their own categories and labels, providing insights into natural user groupings, while closed card sorting requires participants to sort into predefined categories, which is useful for validating existing structures. A less common third type, hybrid card sorting, combines both approaches for more nuanced results.

How do you conduct a card sort?

To conduct a card sort, begin by outlining your research criteria and selecting a list of clearly labeled content items. Choose participants who reflect your intended audience, then ask them to arrange the cards according to their methods. The way participants group cards produces information on their perception of common content groupings. Online systems, such as OptimalSort or UserZoom, are options often used to handle card sorting and result compilation more efficiently in a digital setting rather than on paper.  

深入了解:
With remote card sorts, available digital software applications are typically used for collecting inputs and generating summary reports automatically.

What are some common mistakes to avoid when conducting card sorting?

In card sorting, examples of procedural considerations include using labels that lack clarity, presenting a large number of items, and recruiting participants whose backgrounds are not closely related to the intended user segment. Attention to these variables may affect the uniformity in data that corresponds to participant sorting methods. Performing a brief pilot session beforehand can determine if instructions and card wording are clearly understood by participants.

深入了解:
Keeping the card total within a range of 60 to 80 facilitates the sorting process and supports manageable participant workloads.

How do you analyze card sorting results?

The process of analyzing card sorting results includes observing how participants group and label different pieces of content. It typically involves reviewing which cards appear together most frequently and documenting category names used by participants. Review of these patterns helps turn the gathered input into proposed categories for use in information architecture, while indicating where groupings are common or uncommon. Certain software applications often generate dendrograms and similarity matrices, which present the grouping data in a structured, visual layout.

How do you translate card sort findings into navigation design?

Card sort findings are incorporated into navigation design by referencing the groups and labels identified most often by participants to determine how main website categories are structured. Labels generated by participants can be adopted for menu items to reflect observed grouping behaviors. For example, if the groupings “My Profile,” “Settings,” and “Order History” are regularly assigned the label “Account,” this grouping may be selected as a primary navigation category.

专家提示:
Emphasize consistent patterns from your card sort data, but also review less common groupings that might provide alternative design considerations.

总结

Card sorting provides a structured approach for capturing how users categorize 网站内容 and represent their mental models in navigation structures. Observing the ways participants group and name information provides input for developing a site’s information architecture. These observations can be used to allocate categories and labels that closely reflect identified grouping patterns on the site, which may affect the general 用户体验 and content findability.

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